If you are having technical difficulties, we would request that you first check the Frequently Asked Questions page.

If you are unable to find the answer to your question in the FAQ section, Virtual Virginia has a team of trained professionals available to help you with technical issues in a timely manner. We provide two ways for you to request technical assistance:

Toll Free Telephone Assistance
A member of our technical staff is available to help with issues through the Virtual Virginia Help Desk. The Virtual Virginia Help Desk can be reached by calling toll-free (866) 650-0027 during the following times:

Monday through Thursday 8:00 am-8:00 pm

Friday 8:00 am-4:00 pm

PLEASE NOTE THAT THE EXTENSION FOR THIS TOLL FREE NUMBER IS 866 AND NOT 800.

Email Help Desk Request
You can receive technical assistance by contacting one of our staff using this link to our email Help Desk system.

Minimum Computer Requirements for Online Courses